Pricing Policy

We set our prices taking cognizance of the cost of the elements making up a package, the margins we require to effectively run our business, prices of competitor offerings, value added and differentiated elements in our offerings, and international exchange rates. Of all these exchange rates are the most confusing so this document explains how we set cross currency prices and deal with exchange rate fluctuations between date of invoicing and date of payment.

Prices and Rates

Rates – generally the term rates is used in relation to the individual components that make up a travel package, for example accommodation, vehicle hire or a guide’s daily fee. You can have different rates for different seasons or numbers of people.

Prices – generally in travel the term prices relates to a package, the combination of elements having different rates. Prices can also be seasonal or quoted for different numbers of travelers.

Our website prices and rates are in ZAR, but price sheets may sometimes be denominated in USD

Suppliers in South Africa charge in South African Rand (ZAR) whilst most suppliers in other African countries charge in United States Dollars (USD).  Many West African country suppliers charge in Euros. (EUR)

Whether our suppliers charge us in South African Rand, Botswana Pula, Kenyan Schilling or a host of other currencies, we automatically convert all our prices on the website to USD using relevant prevailing exchange rates. This makes it easy to compare prices of tours and packages in different destinations.

The prices quoted for a tour

When we produce a quote for a tour we will quote in whatever currency, you require us to, resulting in a quote that will use your bank’s exchange rate at the time of processing the invoice. If we cost your itinerary in one currency, and quote you in a different currency we will let you know the exchange rate used and sometimes  build in a clause relating to any material rate fluctuations from this, usually 2.5% either way, usually for high value itineraries.

This ensures the fairest price for you and protects both of us against fluctuations in currency, the exchange risk that both parties take is limited With all this in mind, please note the prices on our website are indicative and a guideline only, giving you a good idea of what the tour would cost in USD at the current exchange rate.

The exchange rates used

We use exchange rates from sites like  www.oanda.com or www.xe.com to calculate our indicative website prices.

We use our bank “Buy Transfer” rate when quoting you, effectively the rate that we will receive from our bank when you pay us in a foreign currency. Any fluctuations requiring adjustment will be calculated on this rate.

Accounting for exchange rate fluctuations – for the mathematically inclined.

  1. A package costs ZAR40000
  2. We quote you at a Buy Transfer Rate of 1USD:ZAR of 8.777 i.e. USD4557
  3. When you pay us a month later, we receive ZAR41577 because our bank has bought the dollars you paid us at a Buy Transfer rate of 9.123.
  4. This is a fluctuation of 3.9% (9.123/8.777) and more than the 2.5% fluctuation agreed to (ZAR 41000 or ZAR40000 x 1.025) in our trading terms. We will then credit you and pay you back ZAR577.
  5. Similarly, if the bank buys your dollars from us at 8.123 and pays us ZAR37016 we issue you a supplementary invoice for ZAR 1984 (ZAR40000- 2.5% -ZAR37016).

In this way both your risk and our risk of exposure to currency fluctuations that are material is limited.

Your  bank may offer a different exchange rate at the time of processing our invoice and your payment and might add transaction and commission fees to the total, thus affecting the amount you end up paying.

Our price guides display indicative and approximate prices

We display the lowest possible rate for every tour using acceptable standards of accommodation, transportation, activities, services and routes. Except for our scheduled and group tours, there are many options available to you that will affect the final price of a tour. As with displaying our prices in USD, using an approximate starting price makes it quick and easy for you to compare tours on our website.

Factors that affect the price you pay

The majority of African accommodation suppliers have seasonal and annual rate differences, and all suppliers tend to change their annual prices as the cost of their inputs, fuel, labor etc change. These are the principal factors affecting the final price you will pay:

  • The time of year you travel (peak season or low season)
  • The duration of the tour or safari
  • The standard and type of accommodation – the service level
  • Whether it is a guided (escorted) safari or an unguided (independent) tour
  • Economies of scale – The number of people in your group i.e. larger groups will cost less per person for guiding and transport, as there are more people to cover these costs.
  • Additional activities, excursions and services